Nov 18 2019
I have Digitizer MBX which has always worked fine when purchasing designs online to sew. I recently purchased a few sketch embroidery designs and when I insert them into the digitizer program, all the stitches are off. The stitches are supposed to be evenly spaced and some are really tight while others are loose. I downloaded a free 30-day trial of another digitizing software to use to download a sketch design I had purchased, and that software worked perfectly.
I know the Digitizer MBX is a good product, just don't know why it's messing up with these designs.
I hope I have explained this clearly - has anyone had this problem and solved it? Thanks