Is your Memory Craft running the latest software update?
The sewing machine is one of the few home appliances to fully take advantage of computerization. Not only does an on-board computer give you sophisticated functions like embroidery, but you can improve your machine by updating its operating system.
Your microwave oven has a little processor chip in it, but you can't upgrade its functions by downloading and installing new software. But you can with your Memory Craft embroidery machine. And the downloads are free on the Janome.com.
If you have a Memory Craft 11000, MC10001, MC10000, MC350E, MC300E, MC200E, MC9500, or MB-4, you should go to the Software Updates page and make sure your machine has the latest software. Read the description to make sure you're downloading the version you need. (It is possible to take your machine back one or two versions.) You'll find directions for installing the software on each download page. Major upgrades, like turning your Memory Craft 11000 into a Special Edition machine, can be purchased at your Janome dealer. Your dealer will also help you install these major upgrades.
The Software Update page also has updates for your Janome embroidery software. These are designed to fix any issues that have arisen after the software was released and to add more features and in many cases speed up various functions. In some cases they make your software compatible with newer Windows® operating systems.
You'll find updates for the following software packages: Customizer 2000 through 11000, Digitizer 10000, PC Folder Tools, Digitizer Pro/MB, and Digitizer Jr.
Again, read the description carefully before downloading and installing anything.
Go To The Software Updates Page