Nov 29 2017
How many of you have had the unfortunate experience with your machine (8900QCP) that I have.
My machine was skipping stitches - when the 1/4" button was pushed - the screen was not lighting up.
Took it in -- diagnosis: crashed circuit board - this is the 6th machine he has waiting for circuit boards. They told me that it might be 2-3 months to get it repaired.
I'm really not happy with this situation especially since I have several quilts for Christmas that need to be done.
Do any of you have this situation?
Who can we complain to - regarding getting the boards shipped so our machines can be repaired.