Password Reset Instructions
Please click on the link below to login to your Janome account with your current credentials
Once you attempt to login, you will receive a message per below. At that point, please click on the Lost your password?
You should then be directed to a page to enter your Username or email address, so a password reset link can be emailed to you. There may be a delay in receiving this email so we appreciate your patience while we address this issue.
Type in your Username or email address, after which you will see the following message:
Please then check your email (including junk and spam) and follow directions contained in our message to reset your password.
Should you still need assistance, please let us know.
Create a New Account Instructions
Please click:
Once you enter your email address, please click REGISTER only once. The response may be delayed; we are looking into this.
If you still have trouble, please email: