Support

FAQ
General Inquiries
Please contact an authorized Janome dealer for service issues and product purchase.
Retired Machine Manuals
Community Groups
Join in on the conversation. Share project ideas. Find tips and techniques from other Janome owners.
Manuals
Find the original manual for your Janome machine. Download and save to your computer or print out.
Technical Support
Please click here to find updates for your embroidery software as well as firmware updates for your embroidery machine.