Apr 30 2017
I am in dire need of help. I have the mc500e and more times than not, I am in the middle of a project and my machine says thread break fix and restart. The problem is that the top and bottom threads are fine and not broke. Then when I look at the bottom of fabric it has a bunch of loops and loose thread on it. I have cleaned, oiled and changed the thread, bobbin thread and needle and nothing seems to be working. I did bring this to the store and it worked fine and then when I got it home it started to act up again..