Forum Home | Choosing a Janome Machine


By: Gnoosh
Posts: 1
Warranty Support
I bought my HD 3000 through Amazon less than a year ago. I am having issues with the needle and thread jambing in the feed dogs. I took it to the local dealer for repair but they don't support the warranty. How do I get reimbursed?

  1. RE: Warranty Support

    You probably cannot have warranty covered as you did not buy from a registered Janome Dealer. Dealers aren't reimbursed for warranty work on machine that they do not sell, only on the ones that came into their stores and they sell to a customer. Now having said that, some dealers will do warranty work, as they look at the customer that walks through their doors as a "potential" continuing customer - that's what is "good customer" service.

    You should check to see "who" the dealer was that supplied Amazon with the machine that you purchased - not all items come from Amazon, but other business that sell through Amazon. If that is the case for what you purchased you may be lucky and could send your machine to them to have it serviced, or they might give you some credit for the cost you incurred. I'm not sure about returning things to Amazon, but you could also try that.

    Another thing is that if your machine is a year old, you may not get service on the particular thing that happened to cause your machine to not function correctly, as it may be considered "wear and tear" by just general usage.

    It can be a wicked world, so "buyer beware" - you might only get the service you pay for by using a registered dealer.

    Posted: Aug 27 2021 By: CherylAnn
  2. RE: Warranty Support

    If you are purchasing for the first time, it is pretty easy to get confused. After all, all the information is published in a foreign language. For the product to arrive accurately, you need to study whether there is an export permit for such a product and whether it is not prohibited for import into your country. Maybe some other customs tariffs apply to it. Be sure to find out about the cost of delivery, so that then there will be no surprises. Note that some products may be sold at a discount. It may be subject to promotions, discount coupons, etc. By ordering such products in time, you can save a lot of money. How I saved money on flag pole lights Content is edited
    Posted: Oct 28 2021 By: sergiserfa
  3. RE: Warranty Support


    You are spamming this forum. You did not offer ONE bit of help to solve the question asked in the "Subject" line.

    Please stay away from this forum.

    Posted: Oct 30 2021 By: CherylAnn
  4. RE: Warranty Support

    Consumers must understand in detail how long they have to return items or request that you repair them. The length of time for which you want to be liable for the aforementioned products must be set. When purchasing products with a guarantee, keeping this in mind is one of the most crucial things to do. Always make clear what the warranty covers and what it does not. Anyway, if you want to play android games on your desktop, you need to download this PC emulator. And this Android Emulator Pc Summoners War is one of the available right now. Try it.
    Posted: Feb 28 2023 By: donaldriskell
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